Contact

How Can We Help Today?

Owned and operated by Calm State Living, our team is ready to answer questions about your recovery equipment.

We typically respond within one business day
Reach Us

Choose Your Preferred Channel

Email
support@calmstateliving.com
Within 1 business day
Phone
(555) 000-0000
Mon-Fri, 9 AM - 5 PM EST
Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, followed by a transit time of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment directly through the carrier's website.

What is your return policy?

We offer 30-Day Returns on qualifying items. Please review our Return Policy page for full details on eligibility, condition requirements, and how to initiate a return.

Can I exchange my purchase for a different model?

Exchanges are handled on a case-by-case basis within our 30-Day Returns window. Contact our team with your order number and the model you are interested in, and we will walk you through the process.

How do I choose between an infrared sauna, cold plunge, and hyperbaric chamber?

Each product supports a different aspect of recovery. Infrared saunas use gentle heat for deep warmth, cold plunges use cold water immersion, and hyperbaric chambers provide a pressurized environment. Our team can help you determine which fits your goals and available space.

Will this equipment fit in my home?

Our cold plunges, infrared saunas, and hyperbaric chambers are designed with residential spaces in mind. Each product listing includes detailed dimensions and power requirements so you can plan your setup with confidence before ordering.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Cold Plunge Questions
Infrared Sauna Questions
Hyperbaric Chamber Questions
Order and Shipping Status
Returns and Exchanges
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Timely Responses

Our support team replies within one business day so your questions never go unanswered.

Secure Shopping

Your personal information and payment details are protected by industry-standard encryption at every step.

Purposeful Quality

Every cold plunge, sauna, and chamber in our collection is selected for lasting performance and residential fit.

30-Day Returns

If your purchase is not the right fit, our return process is straightforward and backed by our Return Policy.